5 Loyalty Priorities. 4 Wrong Levers. 1 Missed Opportunity.
When we asked the loyalty leaders coming to The BIG Handshake (TBH) Loyalty™ in Chicago what they’re focused on this year, we ended up with a tidy list of priorities. We’d also been working through Bond’s 2026 Loyalty Report (our amazing sponsor), which draws on 35 million data points about how people actually behave. One …
5 Loyalty Priorities. 4 Wrong Levers. 1 Missed Opportunity. Read More »